Discover Insights

Generate meaningful and actionable insights from customer conversations efficiently and effectively.

  • A smarter way to analyse and synthesise information

    While qualitative user data is rich, it is not always easy to rigidly categorise or parse through. Appropriately labeling or coding it can enable larger patterns to emerge. With Listener, tag and categorise the highlights from discovery calls, open-ended responses or usability tests.

    A smarter way to analyse and synthesise information
  • Discover themes in your user data more efficiently

    Themes validate your insights. It shows that your point of view is not based on a single customer comment but from multiple users. Bring highlights from across interviews to compare and group them together.

    Discover themes in your user data more efficiently
  • Make sense of customer conversations, together

    Diverse observers lead to richer insights and avoid blind spots. Collaborate while making sense of customer conversations with Listener. Everyone in your organisation can contribute to customer knowledge with our unlimited viewer accounts offering.

    Make sense of customer conversations, together
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