Bring the customer context to your team
The best way to connect your team to your customers is to let them listen to the customers directly - in their own voice.
Close the empathy gap
Important information often gets lost when you paraphrase what a customer said or the emotions may not come across. Share a video clip and bring closer to the people they are building products for.
Enable your team to walk in the customers shoes
When your team understands the user better it can transform the way they think about the product they are building. It becomes about who they are building for and how best to meet their needs. Translating to a better product and more profits!
Unlock customer knowledge for everyone
Your teammates can pick the meeting highlights relevant to their work and create Playlists. Listener is collaborative and everyone can mix, remix and own the user stories - and this time, you hear it from the customers themselves!